Testimonials

Read what my clients have to say.

Buyer

Gretchen is amazing and I’m so glad we worked with her to find our house in Los Gatos! We found her through a friend and I would recommend her to anyone I know! My husband and I were looking for our first home and our forever home. We knew nothing about home buying before Gretchen, we’d only been to a few open houses in the South Bay where aggressive real estate agents told us we couldn’t afford anything. We interviewed 5+ agents and when we talked with Gretchen we stopped interviewing because we knew it was a perfect fit. Gretchen knows and studies the market. She set up an online profile for us so we could see and comment on houses that were for sale, and even some that hadn’t hit the market yet! We learned from her about home values in the area and what contributes to it. Gretchen took us through a variety of neighborhoods during our first few weekends touring houses. We learned about some new neighborhoods that we wouldn’t have considered otherwise. (I’m honestly sad we didn’t end up in Gretchen’s neighborhood because we liked spending time with her so much!) Gretchen also helped us learn to read home disclosures and understand which things were a “big deal” versus minor fixes. We ended up finding our house in two weeks. However, my husband and I were going on a month long honeymoon two weeks after that so we had to do EVERYTHING to close in two weeks. We couldn’t have made that happen without Gretchen, she checked in daily and ensured we had all the mortgage-related documents in order before we left. She made sure to make time for us whenever worked for our busy schedules. If we ever end up selling this house we will 100% work with Gretchen again.

Wendy B.

Gretchen and her team went above and beyond to assist with the sale of the home in Palo Alto. In fact, her guidance and support started several months prior to the listing and sale actually occurring. Not only are they there to hold your hand every step of the way, Gretchen assists with suggestions, repairs, renovations, staging, and prep. She was amazing, as was her teammate Jen. I have already referred Gretchen to a friend, and she responded within minutes, and her friendly, informative, kind personality is only outshined by her knowledge and passion for her craft.

Meg Q.

Gretchen and Jenn are truly amazing! After our first meeting, we were sold on partnering with them to help us find our home in the South Bay. Finding a home in a competitive market while living in another city can be stressful, but Gretchen and Jenn made it so easy! They were touring homes on our behalf and helped us narrow in our preferred neighborhoods. When it came time to make our first offer, Gretchen navigated the situation beautifully and closed the deal! Gretchen's decades of experience both in finance and real estate were invaluable and we are so thankful for her expertise. Not to mention, Gretchen and Jenn are an absolute BLAST to work with!

Melissa R.

We are forever grateful! Gretchen & Jen provided great advice on purchasing our dream home in Palo Alto.They have a passion for what they do and you can tell that they love their job and the services they provide. What I appreciate the most about Gretchen is that she's not pushy at all! She's extremely patient (my husband and I probably visited more than 30 houses with her), she's outspoken with her comments/views on the houses we visited but she let us decide on our own which house to make an offer on. My husband and I appreciated this approach as we felt she was spending a good deal of time on us, listening to what we were looking for and not just trying to rush the process to check the box, get a commission and move on to the next client. Her opinions on the houses we visited were extremely valuable to us and helped us a lot in finding the perfect home for our family! Additionally, Gretchen was an excellent resource in assisting us with navigating financing and closing. She's very transparent and honest with her views and she was always available on the phone or face to face when we needed her. Gretchen is a knowledgeable Realtor and a great advocate for her clients.

Jim L.

Gretchen helped us get a family home updated and on the rental market. She is very responsive, has a ton of great resources, and keeps on top of market information and trends that were essential to our decision making. Gretchen's business savvy and ability to listen to and understand our objectives as owners were a big plus in the process.

Ayla C.

Gretchen has been helping us with our real estate needs since we moved to the Bay Area 5 years ago. She helped us find nice rentals while we became familiar with the area, and has since helped us buy a home. She's incredibly knowledgeable about the real estate market and area, and always a dream to work with, kind and personable as well as prompt and thorough. I highly recommend her.

Esther

Gretchen Swall is the absolute best in the business. She approaches each purchase or sale as if it were for her own home, giving complete focus and commitment to her clients and their goals. We particularly appreciate her intelligence, strategic approach and on-the-pulse understanding of her market. Gretchen advised us on options for the sale of our home, helped us devise a strategy, identified and then managed the renovation work before getting us an offer package that well exceeded our expectations. She then turned around and introduced to an exceptional AP realtor in another area for the purchase of a new home, closely advising us to the end so we were able to obtain an exceptional deal on an amazing property. We feel incredibly fortunate to have worked with her; she made the whole process seamless and satisfying.

Sheila C.

Gretchen is one of the most conscientious and detailed-oriented producers I worked with at Merrill. I helped to monitor the pipeline of large fixed-income sales transactions in our office, and can say that one of her most impressive qualities was her ability to close mammoth, unique transactions which required extensive follow through and long cycle times. Gretchen had a fabulous ability to ask her clients the right questions and work out products/solutions that wouldn't have occurred to her competition. I'm convinced that she stood apart from the pack because of her attentiveness to clients' needs and her consistent ability and willingness to offer them value-added solutions.

Patrick S.

Gretchen has the ability to leverage her capabilities in many areas (exceptional interpersonal communications skills, analytical capabilities, deep understanding of the marketplace, stellar negotiation skills all with a strong action-orientation) to deliver results. She's patient, knowledgable about the Bay Area Real Estate marketplace and is extremely well-networked. We wouldn't have been nearly as successful in our entry into the Bay Area residential real estate marketplace if it weren't for Gretchen's impactful work. I highly recommend Gretchen to anyone who's looking to buy or sell residential real estate. She's simply amazing at what she does!

Helen N.

As first-time home sellers, my husband and I were overwhelmed with advice and recommendations before we reached out to Gretchen. She is extremely knowledgeable and gave us some good tips as to the things we needed to improve before putting our townhouse on the market. She is highly personable with an engaging personality. Gretchen is very attentive and she returned all phone calls, emails and texts very quickly throughout this home selling process. She managed to sell our townhouse for an excellent price and at the same time, made the buyer happy as well. We strongly recommend Gretchen because she is simply the best realtor! Thank you, Gretchen!

Work With Gretchen

A natural born problem solver, Gretchen is known for her resourcefulness in challenging situations. As an agent who is prepared for all situations and knowledgeable in her craft, she is a huge asset to her clients and is thorough in educating them every step of the way.
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