Gretchen and her team went above and beyond to assist with the sale of the home in Palo Alto. In fact, her guidance and support started several months prior to the listing and sale actually occurring. Not only are they there to hold your hand every step of the way, Gretchen assists with suggestions, repairs, renovations, staging, and prep. She was amazing, as was her teammate Jen. I have already referred Gretchen to a friend, and she responded within minutes, and her friendly, informative, kind personality is only outshined by her knowledge and passion for her craft.